Frequently Asked Questions
Everything you need to know about Vissla gear and services.
How do I care for my Vissla wetsuit?
To extend the life of your wetsuit, rinse it thoroughly with fresh water after every session and hang it to dry in the shade. Avoid direct sunlight and never use a washing machine or dryer.
What is your return policy for surf apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, swimwear must have the protective liner intact.
Do you offer international shipping?
Yes, Vissla ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are Vissla products environmentally friendly?
Sustainability is at our core. Many of our boardshorts are made from upcycled coconut fibers and recycled polyester, and our wetsuits utilize limestone-based neoprene to reduce environmental impact.