Returns & Exchanges
At Vissla, we want to ensure you are completely satisfied with your surf gear and apparel. If your purchase doesn't meet your expectations, we offer easy returns and exchanges on all unworn, unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Pack Your Gear
Securely pack the items in their original packaging, ensuring all hangtags are attached and the products are in new condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
